Michelle Bergquist, CAPM, has extensive experience in customer success and account management, currently serving as Manager of Customer Success - Mid-Market at Dialpad since July 2023. Prior roles include Global Manager of Onboarding at Flowhaven, Client Success Manager at General Assembly, and Account Director at HAVAS LYNX. Over the years, Michelle has held various positions in account services and management at firms such as Fingerpaint, McCann Torre Lazur, and HealthEd Group among others, beginning the career as an Account Coordinator at Communications Strategies, Inc. Michelle holds a BA in Communications and Psychology from Fairleigh Dickinson University, along with a Study Abroad experience in Communication Studies at Wroxton College.
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