Omar Rivera is an experienced Sales Engineering Manager at Dialpad since December 2020, specializing in collaborating with marketing, product, and engineering teams to support sales during the pre-sales process. Previous roles at Dialpad include Tier 2 Product Support Specialist and Product Support Specialist, where extensive knowledge of products and services was utilized to deliver exceptional customer support. Concurrently, Omar serves as a Music Editor/Remixer at DJcity, leveraging expertise in digital audio workstations to create DJ edits and unique remixes. Additional experience includes co-owning The Fix Zone, managing client portfolios as an Account Manager at Swartz & Brough Inc., and various customer service and technical support roles in earlier positions.
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