Rob Jones has extensive experience in technical program and account management, primarily within the contact center technology sector. Currently serving as a Technical Program Manager at Dialpad since September 2021, Rob previously held positions such as Technical Account Manager at Lifesize and Principal Technical Account Manager at inContact. Rob's career highlights include leading client deployments, providing innovative solutions, and maintaining strong vendor relationships across various organizations including LiveOps and Hewlett-Packard Enterprise. A graduate of DeVry with a B.S. in Computer Information Systems, Rob has developed expertise in VoIP telephony, workforce management solutions, and overall operational improvement for contact center services.
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