Robert Willenborg is an experienced telecommunications professional currently serving as the Network Operations Center Manager at Dialpad since July 2015, where responsibilities include managing PSTN operations and leading a team. Prior experience includes roles at Dialpad as a Technical Support Tier 3, Sales Engineer, and Technical Support Representative, focusing on escalated call quality issues and supporting the telephony engineering team. Before Dialpad, Robert worked as a Technical Controller at Technical Control Consultants LLC, optimizing communications systems, and served as Technical Control Chief in the United States Marine Corps during Operation Enduring Freedom. Robert holds a Bachelor of Science degree in Computer Science from North Carolina State University and has completed 90 credit hours in Electrical and Electronics Engineering from the same institution.
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