Steven Nguyen is a skilled software engineer with relevant experience in developing customer-facing analytics platforms and integrating backend systems. At Dialpad, Steven has focused on full stack development, enhancing the Analytics team’s capabilities on Google Cloud Platform and significantly improving AI-driven features for call center satisfaction metrics. Previous roles include contributions at RewardOps, where Steven facilitated crucial integrations for e-commerce, and in various co-op positions, where project work involved Ruby on Rails, SQL, and effective team collaboration. Steven holds a Bachelor's degree in Environmental Studies with a minor in Computer Science from the University of Waterloo, complemented by a strong foundation in web development from co-op experiences.
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