Fons Vischer has extensive experience in service management and process optimization, currently serving as a Proces Manager IPC and Incident, Problem & Escalation Manager at DICTU since 2017. Previous roles include Service Management Consultant and Problem & Change Manager at SLTN Inter Access from 2008 to 2021, as well as Service Level Manager at Inspectie van het Onderwijs (2016-2017) and Service Manager at Waternet (2014-2016). Vischer has also held positions at Dienst ICT Gemeente Amsterdam, Heineken, and Evangelische Omroep, among others. Vischer holds a Master of Science in Implementation and Change Management from Open Universiteit and a degree in Informatics from Fontys University of Applied Sciences.
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