Patrick Lok has extensive experience in IT support and incident management, currently serving as Coördinator Incidentmanagement and Regievoerder Frontoffice Servicedesk at DICTU since January 2021. Patrick began working with DICTU in October 2018 as a first-line support medewerker, providing assistance to users via phone and email while being seconded from Linden-IT. Prior to this, Patrick held the position of ICT-specialist at Linden-IT from October 2018 to December 2020, and completed internships at CTNET B.V. and Van Meijel Automatisering BV. Patrick holds a Level 4 ICT beheerder degree from Deltion College, earned between 2015 and 2018.
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