Raphael Tanner is a Conversational AI Lead at Swiss Post with over seven years of experience focused on conversation design and AI content management. They previously served as Chief Sergeant Major at Schweizer Armee and have held various roles in sales support and business analysis. Additionally, Raphael is currently a guest lecturer at ZHAW Zürcher Hochschule für Angewandte Wissenschaften while pursuing further education in IT management at Kalaidos Fachhochschule Schweiz. Their diverse background reflects a strong passion for innovation in chatbots and AI technologies.
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