Differly Inc.
Lauren Thibodeau is a seasoned professional with extensive experience in customer success strategy and implementation, currently serving as Chief of Customer Success Strategy & Implementation at Lytica Inc. Since founding SaaSCan, Lauren has focused on enhancing revenue and improving both customer and employee experiences for scaling global companies. Additional roles include Strategist for Customer Experience & Change at Differly Inc., Advisor positions at Invest Ottawa and Volta, and mentorship of women founders through SheBoot and L-SPARK. Lauren co-hosts The Metric Stack podcast and has also been an angel investor with the Capital Angel Network. With a strong educational background encompassing degrees in commerce, linguistics, and education from esteemed institutions, Lauren is dedicated to empowering women through technology and entrepreneurship initiatives.
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Differly Inc.
We are a team of senior leaders with expertise in transformation and innovation, dedicated to helping businesses uncover opportunities and become more competitive in a digital economy. Our services address key challenges faced by modern organizations: Innovation & Transformation: We build comprehensive roadmaps, manage the innovation lifecycle, and foster a culture of innovation to ensure sustainable growth. Our tailored strategies align leadership and streamline processes across customer experience, technology, channels, brand, and profit models. Customer & Member Growth: Our expertise in user experience, data strategy, and growth marketing helps organizations attract and retain loyal customers. We develop and execute data-driven strategies to enhance customer interactions and build lasting relationships. Technology & Digital Strategy: We guide organizations in adopting and deploying the right digital platforms. Our thoughtful and measured approach ensures that technology investments align with business goals, driving efficiency and innovation. Change & Organizational Readiness: We prepare organizations for successful change management, particularly in technology implementations. Our workshops and playbooks empower teams, minimize resistance, and enhance organizational resilience. At Differly, we take the guesswork out of innovation, enabling your business to thrive in today's digital landscape.