Kwesi B.

Kwesi B. is currently a Service Transition and Release Manager at Digi2al Ltd, where they focus on enhancing service delivery through effective management of integrated processes. With a robust background in ITIL-certified Service Management, Kwesi has previously held roles such as eCommerce Release Manager at TJX Europe and Change Manager at the BBC. They have a proven track record in managing release processes across diverse digital platforms and have also held various positions at CSC and Schroders, demonstrating a strong capability in service transition improvements. Kwesi is pursuing an MSc in Management Science from Imperial College London while holding a BSc in Statistics and Operation Research from the University of Manchester.