Dane Browne

Dane Browne is a seasoned professional with extensive experience in the telecommunications and customer service sectors. Currently serving as Prepaid and CVM Manager at Digicel Group since October 2015, Dane has successfully executed campaigns that ranked three markets in the top 10 out of 27, achieving a consistent 5% conversion rate. Previous roles at Digicel include Campaign Manager, where incremental revenue increased by 32% monthly through strategic below-the-line campaigns, and Commercial Analyst, achieving the highest BTL incremental revenue in the market. Dane's career also encompasses roles such as Call Center Data Analyst, Call Center Executive, and Customer Care Agent, focusing on data-driven strategies and customer satisfaction. Prior to Digicel, Dane gained experience as a Medical Coder at SVG Coding Services Inc. and as a Media Coordinator at Vincy eZine. Currently pursuing a BSc (Hons) in Computing (Information Management) from Arden University, Dane has a solid educational background in Information Technology, complemented by earlier studies at St. Vincent and the Grenadines Community College.