Digicel Group is a Digital Operator based in Kingston, Jamaica. Digicel is one of the fastest growing telecommunications companies. It has quickly expanded to serve markets across the Caribbean, Central America and Asia Pacific regions. Digicel has over 13 million subscribers with services like mobile phone, broadband and wireless, cable, managed IT services and more. Founded in 2001 by Irish entrepreneur and philanthropist Denis O’Brien, Digicel’s largest markets include Jamaica, Haiti, Papua New Guinea and Trinidad and Tobago.

Telecommunications

Digicel Group

Digicel Group's headquarters in Kingston, Jamaica

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

This department manages customer interactions and support services to ensure satisfaction and efficient resolution of inquiries.

Customer Care Operations

This department oversees the strategic direction and executive management of the organization.

Corporate Leadership

This department is responsible for managing and maintaining network infrastructure and communications systems.

Network Operations

This department focuses on driving revenue through various sales strategies and managing customer relationships.

Sales Department

The Marketing and Brand Management team at Digicel Group is responsible for developing and executing strategic marketing initiatives that enhance the company's brand presence and drive subscriber growth across its diverse markets. This team focuses on creating compelling marketing campaigns, managing content acquisition, analyzing campaign performance, and ensuring alignment between brand messaging and customer engagement to differentiate Digicel's offerings in the competitive telecommunications landscape.

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Other teams

Customer Care Operations

Corporate Leadership

Network Operations

Sales Department

Marketing and Brand Management