Craig W.

Craig W. has extensive experience in account management and strategic client relations, currently serving as a Strategic Account Manager at DigiCert, Inc. since November 2017, following the acquisition of Symantec Website Security. In this role, Craig W. focuses on understanding merchant challenges, achieving revenue goals, and fostering strong client relationships to maintain high retention rates and customer satisfaction. Prior to DigiCert, Craig W. was an NSG Mid-Market Account Manager at Symantec, where responsibilities included assisting small to medium enterprises with data protection and engaging in new business development for website security solutions. Additionally, Craig W. has a background in IT from MWEB, starting in February 2010. Educational background includes studies at Rhodes.