Jonathan Santu

Jonathan Santu is a Technical Support Analyst at DigiCert since September 2023, previously serving as a Fraud and Operations Specialist at SnapScan and a Fraud Analyst at PayGenius, where responsibilities included identifying fraud patterns and engaging with banks and merchants to resolve chargeback cases. Prior to that, Jonathan worked as a Senior Technical Support Engineer at Powertime, resolving network issues and maintaining client relations. Jonathan holds a Bachelor of Technology in Financial Information Systems from Cape Peninsula University of Technology, completed in 2020.