Light Moksha is a seasoned IT professional with extensive experience in technical support and customer service. Currently serving as a Technical Support Supervisor at DigiCert, Inc. since April 2017, Light Moksha oversees the only tier of support, specializing in cryptography, SSL certificates, and TLS/SSL protocols. Prior experience includes a role as International Support Team Manager at Bluehost from November 2006 to March 2017, where responsibilities included cross-training customer service managers and meeting service level guidelines. Additional roles at Bluehost encompassed Web Consultant and Technical Support Specialist, focusing on customer inquiries and technical support. Light Moksha is pursuing a Bachelor's degree in IT Management at Western Governors University, expected to graduate in December 2025.
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