Silvana Antunes is currently pursuing a Bachelor's degree in Business Administration at ULP - Universidade Lusófona do Porto and an MBA in Strategic People Management at Universidade Estácio de Sá. With a diverse background in customer relationship management and process analysis, Silvana previously held roles such as Analyst of Customer Relationship and Supervisor at Ampla Energia e Serviços S.A. They further contributed to business development as an Analyst at Enel Brasil and managed services at Elegance Elevadores. Currently, Silvana serves as a Senior Support Analyst at Digisystem, focusing on IT support and service management.
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