Thiago Sousa is an accomplished IT Service Management Consultant and MBA graduate with extensive experience in project management, operations, and technology governance. They hold an ITIL Expert Certificate and have led initiatives across various sectors, including healthcare, education, and transportation. Previously, Thiago served as the Líder de Governança de Tecnologia da Informação at TiT, where they managed performance indicators and improvement programs, and as Gerente de Tecnologia da Informação at Digisystem, overseeing large-scale projects and optimizing processes. Thiago possesses advanced skills in team leadership, communication, and infrastructure management, supported by a background in Industrial Automation Technology.
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