Vitor Porto is currently an Analista de Suporte N3/L3 at Digisystem, where they contribute to solving complex technical issues and optimizing IT operational processes. With over three years of experience in technical support and IT, Vitor is certified in ITIL® Foundation, highlighting their commitment to best practices and operational excellence. Prior to this role, Vitor worked as an Analista de TI at REDEORTO Franquias Odontológicas and held various positions in IT support and education, including as a Professor Estagiário, teaching computer classes to underprivileged children. Vitor's educational background includes degrees in Computer Science and Information Technology, as well as technical training in Industrial Automation.
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