Digital Dialog is an AI consultancy with deep expertise in travel, tourism and hospitality.

We help tourism boards, hospitality groups, travel businesses, and membership organisations make confident decisions about AI — from understanding the landscape and choosing the right tools, to developing practical implementation plans.

Our work includes strategic advisory for leadership teams navigating AI adoption, hands-on AI training for teams and professionals, and comprehensive AI resources for membership organisations supporting their stakeholders.

Founded in 2011, we bring over a decade of experience working with travel, tourism and hospitality clients including Switzerland Tourism, British Airways, Eurostar, Tourism Ireland, and Experience Oxfordshire. That deep sector knowledge means we understand the realities of hospitality operations, the complexity of destination marketing, and the specific challenges of the travel industry — not just the technology.

Specialities: AI strategy and advisory, AI consulting for travel and tourism, AI training for tourism and hospitality, generative AI training, tourism AI, hospitality AI, travel AI, AI workshops, destination marketing, travel marketing

Digital Dialog

Org chart

Teams

Offices