James McKey is an IT professional with over a decade of experience in technology companies, including Symantec and VERITAS Software. Currently serving as a Sr. IT Engineer / IT Director at DGS, they manage corporate IT infrastructure and oversee cloud solutions. Previously, as a Principal Support Engineer, James enhanced communication between support and engineering teams and resolved escalated issues for major clients like GM and Microsoft. They also founded Single Serving Story, exploring storytelling techniques, and have been actively involved in training and mentoring throughout their career. James holds a Master of Arts in Corporate Communication and Technology from Rollins College.
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