Kenneth Scully possesses extensive experience in the gaming industry, currently serving as a Live Service Analyst at DICE (EA Digital Illusions CE AB) since March 2016, where a player-first philosophy is prioritized. Previous roles include Product Support Expert at DICE, and Customer Service Specialist Tier 2 at Electronic Arts from November 2012 to January 2023. Kenneth has also held positions at Bioware as a Senior Customer Service Representative and a Tier 3 Customer Service Representative, as well as working as a Dial a Bet Operator at Paddy Power. In addition to a solid professional background, Kenneth is pursuing a Micro Masters in Project Management through edX.
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