Jay Ritchie is a seasoned operations leader with extensive experience in driving revenue and optimizing performance across various roles in the call center and sales industries. Currently serving as Director of Operations at Digital Media Solutions since October 2018, Ritchie has progressed through several managerial positions, overseeing a team of 14 inside sales representatives and successfully implementing strategies for a B2C consumer finance campaign. Previously, Ritchie excelled as an Account Executive at US Center For Debt Relief Inc, where remarkable sales achievements contributed to generating over $4 million in revenue. Ritchie's background includes establishing a regional B2B call center for Securus Payments and culminating a successful tenure at American Honda Motor Company as Inventory Control Manager, markedly reducing product loss. Ritchie holds a degree in Journalism from the University of Minnesota.
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