Jericho N. has extensive experience in technical support and IT infrastructure, serving in various roles across multiple organizations. Key positions include Managing Director at J3DStudio, 2nd Line Technical Engineer at Digital Origin Solutions Limited, and Service Desk Analyst Contractor at VolkerWessels UK. Jericho's background includes roles in both first and second line support, specializing in helpdesk escalations and client services. Relevant experience encompasses technical field engineering and systems administration for educational institutions, as well as managing IT responsibilities for a large workforce. Educational qualifications include a Level 3 certification in IT Infrastructure from The Chartered Institute for IT and ongoing studies in Psychology at London South Bank University.
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