Craig Ackerman

Craig Ackerman is an experienced professional currently serving as a Product Owner and User Experience Product Specialist at DigiOutsource since March 2016, focusing on enhancing user journeys and retention across various customer-facing platforms. Previously, Ackerman held roles as a Retention Specialist and Banking Support Agent within the same organization, overseeing content management strategy and monitoring payment processing. Earlier career experience includes positions as a Product Specialist at Atomic Marketing and Office Manager at The Network Connections. Ackerman holds a Bachelor's Degree in Business Management from the University of Pretoria and is pursuing a Bachelor's degree in Management Information Systems at MANCOSA, along with short courses in Search Engine Optimization and Investment Management from the University of Cape Town.