Brian Olson is an experienced professional with a strong background in client services and operations management. Currently serving as the Director of Customer Success at Digital Realty since July 2014, Brian provides leadership and training on client services methodology while managing the regional service management team. Prior roles include Strategic Service Manager at CoreSite and Manager of Client Services at Equinix, where Brian oversaw large teams and implemented key performance indicators to enhance customer satisfaction. Additional experience includes roles at CAIS, DIGEX, and Albany Credit Bureau, with a focus on deploying high-speed internet solutions and improving customer relations. Brian holds a Bachelor of Science degree in Communications from the State University of New York at Plattsburgh.
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