Stephen Dalton is an experienced Desktop Support Technician currently employed at Digital Storm since June 2016, where responsibilities include maintaining and servicing a large fleet of computers remotely. Prior experience includes a role as a Remote Services Technician at Support.com, where Stephen provided Tier 2 support for Comcast Home Networking while consistently ranking among top performers and earning multiple awards for exceptional customer service. Stephen has also worked as a Store Manager at GamesPlus, overseeing retail operations, and as a PC Desktop Support Technician at Idealtek, providing maintenance and troubleshooting for various systems. Additionally, a strong foundation in customer service was developed while serving as a Senior Customer Service Associate at Sports Authority. Stephen holds a Bachelor of Science in Cognitive Science from The University of Texas at Dallas and an Associate of Arts and Sciences in Network and System Administration from Blinn College.
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