Mohammed Imran Mulla is an experienced professional with a strong background in analytics and process management, currently serving as an Analytics Manager at DWAO since July 2022. Prior to this role, Mohammed held the position of Process Manager at eClerx from May 2014 to July 2022, specializing in conversion rate optimization and customer journey enhancement. Mohammed also worked as a Team Leader at Tikona Infinet Ltd. from April 2012 to April 2014, focusing on KPI delivery, and began a career in telecommunications at Reliance Communications from April 2005 to March 2012. Mohammed holds an MBA in Operations Management from ICFAI University, earned between 2015 and 2017.
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