Roman Waked

Head of Customer Experience

Roman Waked is a dedicated professional focused on bridging Cleveland’s digital divide through expertise in the energy industry. They previously served as an Education Fellow at the Conservancy for Cuyahoga Valley National Park, where they developed lesson plans and collaborated with school staff. Roman transitioned into the energy sector as a Consultant and Client Account Manager at TPI Efficiency, leveraging knowledge of Ohio's energy market. Most recently, they have taken on leadership roles at DigitalC, managing teams in customer acquisition and experience, while driving significant improvements in operational metrics. Roman holds a Bachelor’s Degree in Geology/Earth Science from Kent State University.

Location

Cleveland, United States

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