Ali Jamil

Ali Jamil has a diverse professional background with experience in graphic design, planning, customer service, and community relations. Ali began a career as a Graphic Designer at Infinity TV FZ LLC from 2010 to 2011, followed by a role as Planning Officer at Serene Air (Pvt.) Limited from January 2018 to April 2021, where responsibilities included managing planning functions and compliance with aviation standards. Ali then worked at Aramex as a Contact Center/Customer Service Executive from March 2012 to March 2013. From April 2022 to December 2024, Ali served as Customer Service Team Lead at Get Licensed, leveraging AI and improving customer service processes. Currently, Ali is a Community Relations Manager at DigitalOcean, focusing on monitoring and addressing inquiries across social media platforms. Ali holds multiple educational qualifications, including MBA degrees in Logistics and Supply Chain Management from Coventry University and Aviation College, as well as a BA in Business Studies and Marketing from Middlesex University.