Mark Mercado is a skilled Systems Engineer with extensive experience in cloud infrastructure, automation, and systems administration. Currently working at DigitalOcean since September 2020, Mark focuses on managing AWX operations and developing Ansible playbooks within the Systems Tooling & Automation team. Previous roles include Lead Site Reliability Engineer at Barracuda Networks Inc. and Senior Systems Engineer, where Mark contributed to building private cloud solutions, deploying service discovery tools, and migrating legacy systems. Mark's background also includes consulting as a Senior HPC Consultant and various positions within the University of Michigan-Flint's ITS department, where responsibilities ranged from programming to UNIX system administration. Mark holds a Master of Science in Computer Science and Information Systems and dual Bachelor's degrees in Computer Science and Mathematics, all from the University of Michigan-Flint.
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