Ricky Patel is an experienced IT professional with a diverse background in technical support and management. Currently serving as an IT Support Specialist II at DigitalOcean since March 2025, Ricky has previously held significant roles such as Information Technology Administrator and IT Support Specialist at OneStudyTeam, and Information Technology Engineer at PatientPing. Noteworthy accomplishments include leading software migrations and implementing cloud solutions without downtime in productivity. Ricky’s extensive experience also encompasses various responsibilities at Pivotal Software, Inc. and Apple, focusing on customer service, technical troubleshooting, and team training. Ricky holds a Bachelor of Business Administration in Marketing from the University of Massachusetts Lowell.
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