Usman Abid is an experienced professional in customer support and technical assistance, currently serving as an Associate Customer Advocate at DigitalOcean since November 2023. Prior to this role, Usman held the position of Senior Technical Support Specialist in the Enterprise Segment as a Support Account Manager at Motive from September 2021 to November 2023. Usman further developed expertise as a Technical Support Specialist at Motive and previously as a Customer Support Representative at SDS-IT, and a Customer Service Representative at Sharaf DG. Initial experience includes positions as an Account Executive at The Buzz People and a Merchandiser at Haier. Usman holds a Bachelor's degree in Information Technology from Holmesglen.
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