Walker Au currently serves as a Datacenter Engineer II at DigitalOcean, starting in January 2024. Previously, Walker worked as a Datacenter Technician at TEKsystems for two years, managing Microsoft edge data centers in Toronto and achieving an impressive SLA compliance above 99%. Prior experience includes several roles at Microsoft, including Datacenter Technician, where significant contributions to team interaction and operation ticket management were made, and as a Datacenter Inventory & Asset Technician, recognized with an APAC spot award for excellence in a 5S project and maintaining outstanding SLA performance. Walker's career began at Helu-Trans (HK) Pte Ltd as a Senior Registrar, noted for proactive problem-solving and enhancing operational efficiency. Walker has completed comprehensive training in web development and Python programming, along with an Associate's degree in Bilingual Communication Studies from City University of Hong Kong.
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