Melissa Malcolm is an engagement strategist with over 15 years of experience in marketing, specializing in customer engagement and CRM strategies. They have worked across various sectors, including healthcare, consumer goods, and technology, contributing to significant projects such as the launch of Benlysta for lupus treatment. Previous roles include positions at McCann, Geometry Global, and Ogilvy One, where they led teams and crafted innovative engagement programs. Currently, Melissa is pursuing a Bachelor's degree in Journalism and Advertising at the University of Georgia.
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