Preston Hill is a seasoned professional in customer success management, with a robust background spanning over a decade across multiple organizations. At Digitec Interactive, Preston served as Director of Customer Success, leading a team and overseeing hiring processes, after holding the position of Sr. Customer Success Manager where product roadmap management was a key responsibility. Prior experience includes serving as Enterprise Customer Success Manager at DataStax, focusing on customer onboarding and engagement strategies, and Customer Success Manager at PossibleNOW, developing comprehensive customer success plans. Earlier roles at CareerBuilder included Advanced Solutions Specialist and Technical Support Specialist, contributing significantly to customer retention and integration troubleshooting. Preston holds a Bachelor's degree from Savannah State University and an M.B.A. in Project Management from Keller Graduate School of Management of DeVry University.
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