Melissa Shepherd

Melissa Shepherd is a Server Systems Engineer at ERC - Engineering, Research and Consulting, Inc., since October 2015, with expertise in IT solutions design and operations in a DoD advanced technologies research lab, including acting as the Linux technical lead and supporting users in a mixed Windows and Red Hat Enterprise Linux environment. Prior experience includes roles as Training Manager and Technical Trainer at Digium, Systems Administrator at CSC, and management positions in IT operations and training at HMCPL and Watauga Regional Library. Melissa holds a Master of Library Science from The University of Alabama and a Bachelor of Science in Communication Graphics from The University of Alabama in Huntsville.