Melissa Shepherd

Training Manager at Digium

Melissa Shepherd is a Server Systems Engineer at ERC - Engineering, Research and Consulting, Inc., since October 2015, with expertise in IT solutions design and operations in a DoD advanced technologies research lab, including acting as the Linux technical lead and supporting users in a mixed Windows and Red Hat Enterprise Linux environment. Prior experience includes roles as Training Manager and Technical Trainer at Digium, Systems Administrator at CSC, and management positions in IT operations and training at HMCPL and Watauga Regional Library. Melissa holds a Master of Library Science from The University of Alabama and a Bachelor of Science in Communication Graphics from The University of Alabama in Huntsville.

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Huntsville, United States

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Digium

Digium®, Inc. provides Asterisk® software, telephony hardware, and Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) at an affordable price. Asterisk is a communications engine that transforms commodity computers into powerful communications servers. Asterisk is free and open source software. Digium is the creator and primary sponsor of the Asterisk project. Asterisk hardware, training, and support packages are available through Digium. Switchvox, based on Asterisk, is a full-featured, unified communications (UC) business phone system, and is designed for small-to-midsized businesses. The Switchvox appliances are 60-80% less expensive than competitive UC systems based on proprietary technologies. If you’re technically inclined and want to build a communication product or solution, then Asterisk is for you. People who want an easy to install, easy to maintain, yet powerful and customizable phone system for up to 400 users should check out Switchvox. Digium also manufactures & offers IP Phones, Telephony Cards, SIP Trunking, VoIP gateways, Voice Prompts, Support for Asterisk & Switchvox, and certified Asterisk Training (dCAP). More information is available at www.digium.com and www.asterisk.org. Visit the Digium Blog for your daily dose of UC & industry news: Blogs.digium.com Contact Digium Sales at +1 (256) 428-6262