Diligent
Adam Young has over a decade of experience in customer success management, currently serving at Diligent Corporation since January 2011, where a $6.2M Annual Revenue Rate portfolio is managed, focusing on US Pharmaceutical Technology and Healthcare Organizations. Responsibilities include advising clients on product use, leading training programs, and collaborating with cross-functional teams to enhance product offerings based on client feedback. Prior roles include managing US support teams and driving customer satisfaction through effective training and issue resolution. Adam holds a Bachelor of Science in Marketing from the University at Buffalo, completed in 2007. Prior to Diligent, positions at Wachovia and Konica Minolta Danka Imaging involved account management and financial services.
Diligent
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Diligent Corporation, known as Diligent, is a software as a service company that enables board members of corporations, government organisations and not-for-profit groups to share and collaborate information for board meetings.