Adam Young

Adam Young has over a decade of experience in customer success management, currently serving at Diligent Corporation since January 2011, where a $6.2M Annual Revenue Rate portfolio is managed, focusing on US Pharmaceutical Technology and Healthcare Organizations. Responsibilities include advising clients on product use, leading training programs, and collaborating with cross-functional teams to enhance product offerings based on client feedback. Prior roles include managing US support teams and driving customer satisfaction through effective training and issue resolution. Adam holds a Bachelor of Science in Marketing from the University at Buffalo, completed in 2007. Prior to Diligent, positions at Wachovia and Konica Minolta Danka Imaging involved account management and financial services.