Arslan Ullah Jan

Arslan Ullah Jan is a seasoned professional in customer success and account management with extensive experience across various industries. Currently serving as a Senior Customer Success Manager at Diligent since September 2021, Arslan oversees enterprise accounts in the APAC region, focusing on strategic alignment with customer objectives and conducting quarterly business reviews. Previous roles include Senior Customer Success Manager at Optimizely, managing 120 accounts in the ANZ region, and Customer Success Account Manager at American Express, handling account management for small businesses. Arslan has also held significant management positions at Innovon and Huawei, driving sales and leading network solution projects. An educational background includes advanced studies in leadership communication and account management from prestigious institutions such as Macquarie Business School and Northwestern University, along with a BSc in Telecommunications Engineering from the University of Engineering and Technology, Taxila.