David Mc Nulty is a highly experienced Strategic Customer Success Manager II at Diligent, with a career spanning various roles in customer success and technical support. Key responsibilities include managing a diverse portfolio of accounts to ensure customer satisfaction and retention, as well as facilitating successful onboarding and training processes. Prior to Diligent, David contributed to customer service teams at Oracle, providing technical support for the Opera PMS system, and gained customer service experience in the hospitality sector at establishments such as The Club at Admirals Cove Banquets and St Georges Terrace. David holds a Bachelor of Commerce degree with a focus on international business and human resources from NUI Galway and Universität Trier.
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