Jatin Patel is an accomplished professional in the field of customer success, currently serving as Manager of Customer Success at Diligent since April 2017, where responsibilities include overseeing a mid-market customer success team and coaching customer success managers. Previously, Jatin held various roles at ICSA Software from November 2012 to April 2017, including Senior Customer Success Manager and Implementation Consultant, providing advanced support for software and managing client relations. Earlier experiences include a Supervisor position at CeX Webuy.com, an SEO Consultant role at Butler Hill Group, and a Sales Advisor position at O2 UK. Jatin holds a Bachelor of Engineering (BEng) degree in Multimedia & Internet Systems from City St George’s, University of London, and A-Levels in Information Technology from Uxbridge College.
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