Kaiwalya Pathak

Customer Success Manager

Kaiwalya Pathak is a skilled professional in customer success and technical support with a diverse background in the technology and education sectors. Currently serving as a Customer Success Manager at Diligent since January 2024, Kaiwalya previously held roles such as Senior Associate in Japanese Technical Support at JustAnswer and Japanese Customer Support at Strikingly. Key experience includes providing O365 Consumer Support JP at Microsoft and working as an IT Analyst at NCR Corporation's Japan Helpdesk. Additional roles encompassed instructing Japanese language classes at Ramnarain Ruia College and Cambridge Institute Andheri, along with annotating for Twitter at Innodata Inc. Educational credentials include a degree from the University of Mumbai, complemented by studies at Somaiya Vidyavihar University.

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