Mike Winters

Mike Winters currently serves as a Customer Success Manager at Diligent, overseeing a portfolio of mid-market clients and driving revenue growth through proactive engagement and strategic upselling. Prior to this role, Mike gained valuable experience as a Customer Support Specialist at Amazon, where conflict resolution skills contributed to high first-call resolution rates. Additional experience includes working as a Veterinary Assistant at Banfield Pet Hospital, a Tech Support Representative at Cox Communications, and a Team Lead at Verizon. Mike holds an Associate's degree and recently completed a Sales Development Fellowship at SV Academy.