Rahul P G

Rahul P G currently serves as Global Tech Support for SaaS at Diligent, providing in-depth technical assistance and conducting data analysis to resolve product and service issues. Prior to this role, Rahul worked as a Customer Service Representative at Groupon, where exceptional client relationship management and performance metrics were achieved. Rahul also gained valuable experience at Amazon as a Customer Service Associate, offering multi-channel support while maintaining a 100% satisfaction rating and conducting training sessions for new hires. Educational qualifications include a Master of Science in Food Processing and Nutraceuticals from Padmashree Institute of Management and Sciences and a Bachelor's degree in Microbiology with Nanotechnology from Nehru Arts and Science College.