Raul E. Pena is an experienced professional in the fields of system engineering and artificial intelligence. With a Bachelor of Engineering in Computer Systems Engineering from Instituto Tecnológico de Santo Domingo and a Master in Computer Science from Korea University, Raul has contributed to various companies, including Datcom4it S.R.L., Claro RD, and Improving. Notable achievements include designing application performance monitoring solutions for the banking and telecom sectors, developing a Partially Observable Markov Decision Process model to optimize lane-changing in autonomous vehicles, and pioneering user behavior reports for a mobile app, significantly lowering bounce rates. Currently, Raul serves as an AI Applied Scientist at Diligent, focusing on Large Language Models and their applications.
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