Roco Braas

Roco Braas is a seasoned professional in customer success management, currently serving as a Sr. Customer Success Manager at Diligent since September 2024. Previously, Roco held a similar role at Leaseweb, responsible for managing the success and retention of key accounts contributing to significant global revenue. With extensive experience from various roles at Tumult, including Sr. Customer Success Manager and Team Lead for marketing and sales, Roco has demonstrated expertise in client retention, onboarding, and marketing strategies. Roco's background also includes positions in account management and project management across educational technology and advertising sectors, enhancing skills in sales, communication, and strategic planning. Roco's academic qualifications include a Bachelor's degree in Marketing & Creative Communication from Inholland University and language training from the Language Institute Regina Coeli.