Roger Luna

Roger Luna is a skilled professional with diverse experience in customer success and project management across various industries. Currently serving as a Customer Success Manager at Diligent since January 2024, Roger previously held the position of Operations Lead at Apex Systems from August 2023 to January 2024. Prior roles include Project Manager, Team Leader, and Training Lead at Wipro from June 2020 to August 2023, as well as Service Desk Analyst at Tata Consultancy Services from May 2019 to June 2020. Early career experience includes roles as Order Management Specialist at hp and Senior Team Leader and Quality Assurance Analyst at Beliveo Corporation. Roger holds a degree in Business Administration on IT Services from UTEL Universidad, obtained in January 2023, and is currently pursuing a Master of Business Administration at the same institution, expected to be completed in August 2025.