Shivani Patel is an experienced Customer Success Manager currently at Diligent Corporation since April 2017, with a progression from Associate to Junior Customer Success Manager. Prior to Diligent, Shivani held the position of Account Manager at ICSA Software International from September 2014 to April 2017, where responsibilities included managing key client relationships, facilitating software demonstrations, and collaborating with various internal departments to meet customer expectations. Shivani also served as a Business Development Manager at Timetric for a brief period in 2013-2014, focusing on providing data and advisory services to enhance business value. Shivani holds a Bachelor of Science in Psychology from the University of Brighton, obtained between 2010 and 2013.
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