Diligent Corporation, known as Diligent, is a software as a service company that enables board members of corporations, government organisations and not-for-profit groups to share and collaborate information for board meetings.

Software

Diligent

Diligent's headquarters in New York, NY, United States

This department is responsible for assisting customers with inquiries, resolving issues, and providing technical support to enhance customer satisfaction.

Customer Support

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Engineering

This department focuses on ensuring customer satisfaction and loyalty by providing effective support and guidance throughout the customer journey.

Customer Success

This department focuses on driving sales growth and managing sales strategies across various regions and accounts.

Sales Operations

This department oversees the development, marketing, and lifecycle management of products, ensuring alignment with customer needs and company goals.

Product Management

The Leadership Team at Diligent is responsible for setting the strategic direction and overall vision of the company. Comprising executives from various functions, including operations, product development, finance, and customer experience, they collaborate to drive innovation, enhance organizational culture, and ensure financial performance. This team plays a critical role in aligning resources and initiatives to meet the diverse needs of board members and stakeholders across different sectors.

Leadership Team

The Sales and Customer Success team at Diligent focuses on driving revenue growth and ensuring ongoing satisfaction for clients using the company's governance software. This team is responsible for identifying and nurturing leads, managing relationships with enterprise clients, and providing tailored support to maximize user engagement and success. With a blend of sales development, account management, and customer success roles, they work collaboratively to enhance the overall customer experience and support the effective use of Diligent's solutions across various sectors.

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Other teams

Software Engineering

Customer Success

Sales Operations

Product Management

Leadership Team

Sales and Customer Success