Doleen McCabe is currently the Head of Operations at Diligenta, where they bring a wealth of experience in leading customer-centric teams. Previously, as a People and Culture Manager at Openreach from 2022 to 2025, Doleen focused on enhancing employee engagement and driving organizational change. They also held the position of Senior Operations Manager, utilizing strategic thinking to foster an inspiring work environment. Prior to that, Doleen worked as an Operations Manager at Sky and as a Senior Center Manager at BT, where their leadership contributed to notable improvements in customer satisfaction and team performance. Overall, Doleen's commitment to delivering exceptional service has earned them recognition within the industry.
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