Jo Talbot

Head Of Customer Outcomes at Diligenta - a subsidiary of Tata Consultancy Services

Jo Talbot has a rich background in operations, business improvement, and project management. With experience in companies like Diligenta, Abington Community Development Group, People's Energy, Aula, Centrica, and British Gas, Jo has led various transformation programs and projects. As Head of Operations & Client Lead at Diligenta, Jo oversees business change deployment and quality assurance. Additionally, having worked as a Six Sigma Black Belt, Jo has delivered significant cost benefits through continuous improvement initiatives and coached numerous individuals in Six Sigma methodologies.

Links

Previous companies

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Timeline

  • Head Of Customer Outcomes

    March 1, 2024 - present

  • Head Of Operations & Client Lead

    July, 2022

  • Head Of Business Improvement

    November, 2021